For all the details of how eBay Money Back Guarantee works - what's covered, what's excluded, and what buyers and sellers need to do - please read our full policy. Both are trying to sell to me - who do I believe? But no replies. I personally think sellers should not be able to sell a system with warranty still on it. We cant wait to see you in person and virtually, September 25-28. I know everyone has concerns when buying used electronic product from eBay, Menu eBay eBay HelpSign In Community Seller News Announcements Seller Update Archive 2022 Fall Seller Update 2022 Spring Seller Update A place to communication to other members of the eBay community to share Copyright 1995-2023 eBay Inc. All Rights Reserved. Join the chat hour each second Wednesday of the month, 1-2 PM PDT. If so, If the product is unable to transfer the warranty due to issues with the system bring previously registered (possibly refurbished) this falls in the hands of ebay and the previous owner/purchaser, not Dell, to provide that information. Items that display the Authenticity Guarantee - opens in new window or tab badge in the listing are first shipped to an authenticator who inspects the item prior to delivery to the buyer. 2 business days after receiving the returned item. I purchased an n3048p switch on ebay from an e-recycler, and now a few months later i'm having issues with it. It's also lacking an SSD, so it's been decommissioned by the previous owner. So, is Square Trade going to refuse to help, too? You must log in or register to reply here. - None of this worked. Hi all, I'm hoping someone with experience in the dell ownership/warranty transfers could help me out. On a scale of 1 to 10. Vervollstndigen Sie den Abschnitt zu den. Proof that the buyer collected the item If it is working after replacing the missing pieces, consider yourself lucky, though I doubt you'll be able to transfer the owner. I hope others will too. See Exclusions and special coverage. Learn more about our. Contacted Technical who requested the original invoice, I do not have this. Refurbish service said too bad. There is an element or risk with any purchase made on eBay especially for used kit. Dell kontaktiert Sie gegebenenfalls per E-Mail mit Nachfragen zu den Informationen, die Sie bereitgestellt haben, und bittet um einen Kaufnachweis, damit die bertragung verarbeitet werden kann. Angaben zum vorherigen Eigentmer sind fr die Eigentumsbertragung unerlsslich. Otherwise, some sellers may deduct the loss in value from the amount refunded to the buyer. Now, as negatively as this is reading, this isn't a rant nor am I expecting any actions to come from this. They are not new but Im sure you will be impressed with the condition., Backlit Keyboard, Built-in Microphone, Built-in Webcam, Touch ID, Dell Latitude 7490 Windows 10 PC Laptops & Netbooks. If the monitor is still in the original box, there could be a chance that it is still under the warranty. eBay may hold the return request open for up to 35 business days after the date the return was accepted. How do I transfer my Dell systems warranty and ownership?Transferring the ownership of a system is essential when moving the machine permanently to a differe. It still has pro support NBD, I called pro support but they can't/won't do much unless i do a warranty transfer. To continue this discussion, please ask a new question. If the item doesn't arrive at the address provided by the buyer at checkout or isn't made available for collection, the buyer is entitled to a full refund, including original shipping costs (if applicable). I contacted Dell and came to know they cannot service this until ownership is transferred. Apply now for the $10,000 small business award. Can someone please tell me how to clear my history of pictures in my acct??? The only way you can find out if it is still under a warranty or not, is by inputting its Serial numbers at the Dell website. eBay Money Back Guarantee covers most transactions on eBay. But in either case if you fail to provide the owners name or Dell team cannot make contacts with the owner, you cannot get warranty transferred to you. 682 Posts. On a scale of 1 to 10 All of my Dell Latitude 7490 laptops are in excellent B+ or better condition. As it stands, I've got a Dead Screen that's in Warranty with no way of using it. . I think there should be an investigation and I think at the least that ebay should cancel their membership to sell. Weitere Informationen finden Sie in unserem Leitfaden zur Suche nach Gewhrleistungsstatus und Informationen fr Ihr Dell Produkt. At this time you don't have any choice. They still demanded an original invoice number. Got me thinking - are any of the Raspberry Pi offerings a viable replacement for a windows 10 PC? Return shipping costs will be charged to the seller separately if: The seller authorized the buyer to use an eBay return label, or, eBay provided a return label to the buyer on the seller's behalf. Sellers are required to deliver the item to the address in the Order details, unless the buyer selected a local pickup option. See the sellers listing for full details and description of any imperfections. Posted by MI50 on Feb 7th, 2015 at 7:14 AM Solved Dell Hardware I am posting this because I am sure someone out here has dealt with this. They buyer only sent 162.97. Nein. So when you go to do the warranty transfer of ownership with dell online they want the name and other info from the previous seller. Archived from groups: alt.sys.pc-clone.dell (More info?) Without that password you may end up buying a new motherboard. It's also clearly listed as parts or not working. Ugh, try again without involving Dell I guess. More posts you may like r/politics Join 4 yr. ago When a buyer requests a return within the seller's return policy, the seller must allow them to return the item for a full refund. This amount is subject to change until you make payment. For general work - surfing, document writing? 08-03-2012 See our Condition of returned items policy. Though eBay protects your with Buyers protection plan, but that will be valid only for next 90 days after your make that purchase. The buyer returned the item used or damaged. Dell warranty transfer Hi, I've purchased a refurbished Alienware monitor (AW3423DW) from a seller on eBay that is due to arrive tomorrow. Machine doesn't have a BIOS password or Computrace so it's not stolen or anything. Reddit, Inc. 2023. Möchten Sie die Eigentumsrechte und Serviceinformationen für Ihr Dell System registrieren, aktualisieren, ändern oder übertragen? Can I connect the tape Libary directly to the server? If the buyer receives the wrong item, or the item arrives broken, damaged, or faulty (and was not clearly described as such), they are entitled to return it for a refund, even if the seller doesn't offer returns. For more information, please see our Wenn Sie eine Rckmeldung bezglich dessen Qualitt geben mchten, teilen Sie uns diese ber das Formular unten auf dieser Seite mit. Map Network Drive2. . It may not display this or other websites correctly. Enter your Service Tag, express service code or EMC product ID to check on your warranty status, additional coverage options such as accidental damage or complete care and learn about your Dell warranty. Notieren Sie sich die Anfrage-ID und erfahren Sie mehr ber die Kunden-Support-Optionen, sofern Sie Fragen zum Eigentumsrecht oder zur Servicebertragung haben. An item that has been used previously. Contact the seller if the listing states otherwise, or if the seller offers a warranty of their own in the description. You need to hear http://forum.notebookreview.com/threads/how-to-transfer-dell-laptop-warranty-with-out-previous-owner http://www.dell.com/support/retail/us/en/04/ownershiptransfer/IdentifySystem. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Archived from groups: alt.sys.pc-clone.dell (. Premier-Katalogbestellungen, die MyQuotes nicht verwenden. Can someone advise and guide me with the best practice? We don't as a general policy investigate the solvency of companies mentioned (how likely they are to go bust), but there is a risk any company can struggle and it's rarely made public until it's too late (see the. Both buyers and sellers must meet all applicable return requirements. A client bought a Dell laptop from a longtime seems to be a reputable seller on Ebay. This can be done via Dell support "chat", or can be done on your Dell online support a . because to begin with I have these questions.1. When a buyer reports that an item doesn't match the listing and the transaction meets our eligibility requirements, we will look for all of the following: If we determine that the seller did not meet their return requirements: If we determine that the buyer did not meet their return requirements, the buyer may not receive a full refund for the item and/or shipping costs. There is an old saying "Let buyer beware" and with ebay items you have to read the advert and make no assumptions. What does the listing say, do you have the original link? A delivery status of "delivered" or "attempted delivery" (or equivalent in the country to which the item was delivered); The date of delivery or attempted delivery; The recipient's address, showing at least the city/county or zip code (or international equivalent) that matches the one found on the, Signature confirmation, on orders with a total cost of $750 or more. As part of reviewing an appeal, we may ask the buyer or seller to provide additional documentation. When eBay steps in on a "remorse" return request and the transaction meets our eligibility requirements, we will look for all of the following: If we determine that the seller did not fulfill their return policy or did not meet their other return requirements, we will treat the case as if the item did not match the listing. In most instances, we will notify buyers and sellers with an, Open duplicate claims using other resolution methods, or, Engage in fraudulent or abusive buying behavior, or, Colluding with a seller to wrongly declare an item's value for customs, Filing a chargeback after receiving a refund, Claiming an item was not received when there is proof of delivery to the address provided on the, Falsely claiming an item was not as described, Opening duplicate cases using other buyer protection programs, Returning an item other than the original item received, Using or damaging an item and then returning it, We may provide buyers and sellers with access to each other's contact information in accordance with our, eBay Money Back Guarantee is not a product warranty, For items shipped through the Global Shipping Program, the program's, In certain situations, eBay may open a case on behalf of a user and decide the outcome immediately. Welcome to the Snap! If an authenticated item is eligible to be returned, the buyer will be asked to ship the item back to the authentication facility for inspection to ensure that the item is being returned in the same condition. Produkte, die nicht von Dell stammen, werden als Produkte von anderen Herstellern als Dell oder von Drittanbietern bezeichnet. HDD was probably removed for security or because it showed proof of where it came from. If an item is being returned, the seller is responsible for return shipping. eBay Money Back Guarantee does not cover final sale purchases on the basis that the item doesn't match the listing. Both buyers and sellers must meet all applicable return requirements. Verwalten Sie mit der Unternehmensverwaltung Ihre Dell EMC Seiten, Produkte und produktspezifischen Kontakte. eBay Money Back Guarantee covers most transactions on eBay. Erstellen Sie eine Liste Ihrer Produkte, auf die Sie jederzeit zugreifen knnen. Also, I got 3 yr coverage on this unit, but the mfg. Click the image above for the latest Announcements from eBay. Incorrect. Wenn das Produkt automatisch bertragen wurde, mssen Sie keine bertragungsanfrage ber diese Website bermitteln. I'm in a situation where I can't transfer owndership to my name on my Dell Laptop because it's still in warranty. I purchased an n3048p switch on ebay from an e-recycler, and now a few months later i'm having issues with it. ALS or Lou Gehrigs Disease. Proof of delivery for returned items Buyers can find estimated delivery information in their Purchase history. In some cases, eBay may automatically accept the return on the seller's behalf. If an item is being returned for remorse reasons, the listing states which party is responsible for return shipping. There is one small sentence at the middle of page three of the Cargo Largo description of these computers: Please note that we are not an authorized dealer of this product and any warranty included with the product may not be honored by the manufacturer.". I have a Sellers can find the estimated delivery information that was provided to the buyer at the top of their Order details page. New episodes weekly! Mchten Sie die Eigentumsrechte und Serviceinformationen fr Ihr Dell System registrieren, aktualisieren, ndern oder bertragen? Besuchen Sie die Website Dell.com/support und geben Sie Ihr Dell Service-Tag ein, um unsere Angebote anzusehen. Caveat emptor, let the buyer beware. Short and sweet of it is; if you're buying any Dell product NOT Directly from Dell that's promoted as having a Warranty which you can confirm using the service tag - unless you manage to transfer ownership it's completely useless to you. This case is same with Paypal as well. Just wanted to see if anyone had any experience with transferring the warranty with Dell when you got something from ebay? Can anyone other than Dell sell a machine with a valid warranty? Dell Warranty transfer experience? Nach der berprfung der Eigentumsbertragungsanfrage werden Sie per E-Mail benachrichtigt (wenn Sie diese Auswahl bei der Anfrage getroffen haben). Dell Produkte, die direkt von Dell erworben wurden, werden automatisch registriert. You can't do it after 90 days. eBay / Amazon (Third party) Buyers - Beware - Service Tag Warranty Issues. It means buyers can get their money back if an item didn't arrive, is faulty or damaged, or doesn't match the listing. . Then enter the previous owner details such as name, city, pincode , fon no etc. Weitere Informationen finden Sie im, Geben Sie fr ein einzelnes Produkt entweder manuell das, Wenn Sie bis zu fnf Service-Tag-Nummern hinzufgen mchten, geben Sie diese manuell ein und klicken Sie dann auf die Schaltflche. Even if the seller is an authorized dealer, the warranty may not be good if the item is bought on ebay if the item is a return being sold as new, if the item was a demo, or if the item has been refurbished. For most purchases, buyers are refunded to their original payment method. For additional information, see the Global Shipping Program, This amount includes applicable customs duties, taxes, brokerage and other fees. I have talked with DELL customer suport, they told to do TAG TRANSFER since it was purchased from US. Copyright 1995-2023 eBay Inc. All Rights Reserved. If the tranfer fails I might have to spend about $420 to buy a new motherboard for the laptop. Youll get something too! https://temu.com/s/vbIsb4ECdguYd, Canon imageFORMULA ScanFront 400 - 10+ inch TFT touch display, RAQport.com from Virginia Ebay business seller since 1998 Ebay sales for July drop by 60% 2022. Sje knows I love online selling, and we had a few copies she was letting me get rid of for her. One of the foundations of the eBay experience is the level of trust between all members of the eBay community. KundInnen von Distributoren und Lsungsanbietern sollten zusammenarbeiten, um die. Returns will be treated as not matching the listing if the buyer selected "Doesn't fit my vehicle" as the return reason. . Apparently, I am not the only foolish person. li-stevet. This includes, but is not limited to: In addition to the consequences described in the User Agreement, we reserve the right to indefinitely suspend an individual's coverage under eBay Money Back Guarantee and impose any other sanctions we may deem necessary including issuing warnings, blocking a buyer's ability to request returns or refunds on eBay and account suspension. If the seller hasn't responded, or hasn't issued a refund after receiving the return, or if the buyer and seller can't reach a resolution, either party can ask us to step in and help. This scam needs to be reported to the U. S. Office of Consumer Affairs, which I will do. when the item received by the buyer doesn't match the listing, when the seller doesn't fulfill their return policy, Coverage, eligibility requirements, and exclusions, When the item received by the buyer doesn't match the listing, When the seller doesn't fulfill their return policy, Refunds, payment holds and reimbursements, Get help with an item that hasn't arrived, Help a buyer with an item that hasn't arrived, The item received by the buyer doesn't match the listing, The seller doesn't fulfill their return policy, eBay Business Equipment Purchase Protection, Exclusions and special coverage when an item isn't received, Exclusions and special coverage when the item doesn't match the listing, estimated or actual delivery/collection date, Evidence of successful delivery to the authenticator, Handling disputes as a managed payments seller, The item arrives broken, damaged, or faulty, You must complete and pay for your purchase on eBay.com using an. Dell team tried to contact original owner, they didn't got any response. For more information, see our, Any images added to a return request must be relevant to the return reason and comply with our, When there are strong indicators that the buyer received a counterfeit item, the buyer must cooperate with us to ensure proper disposal of the item, and must not sell the item on eBay or elsewhere, The recipient's address, showing at least the city/county or zip code (or international equivalent) that matches the seller's specified return address; and, Signature confirmation, on items with a total cost of $750 or more. Another option is to keep an eye on Dell's refurb page. I think most of the times these refurbished PCs are off lease computers. Some purchases inspected under Authenticity Guarantee are considered final sale. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Authenticity Guarantee purchases are covered by eBay Money Back Guarantee as detailed in this policy, with specific requirements and/or exclusions detailed below. With eBay items you have the original link of any imperfections transfer since it was purchased from US # ;. Nach der berprfung der Eigentumsbertragungsanfrage werden Sie per E-Mail benachrichtigt ( wenn diese. Item to the U. S. Office of Consumer Affairs, which I will do you.... Wurden, werden als Produkte von anderen Herstellern als Dell oder von bezeichnet... Pincode, fon no etc anyone other than Dell sell a machine with a valid warranty includes applicable customs,! And/Or exclusions detailed below can I connect the tape Libary directly to the server my history pictures!: //forum.notebookreview.com/threads/how-to-transfer-dell-laptop-warranty-with-out-previous-owner http dell warranty transfer ebay //www.dell.com/support/retail/us/en/04/ownershiptransfer/IdentifySystem sellers may deduct the loss in value the. Again without involving Dell I guess situation where I ca n't transfer owndership to name! Where I ca n't transfer owndership to my name dell warranty transfer ebay my Dell Latitude laptops. Of 1 to 10 all of my Dell laptop because it 's also clearly as! To my name on my Dell Latitude 7490 laptops are in excellent B+ or better condition for next days... Ownership/Warranty transfers could help me out love online selling, and we had a few months I... Be able to sell Dell & # x27 ; m hoping someone with experience the... The month, 1-2 PM PDT clearly listed as parts or not working do not have this issues. Option is to keep an eye on Dell & # x27 ; s refurb page stands, I 've a. Made on eBay for returned items Buyers can find the estimated delivery that! Von Drittanbietern bezeichnet '' and with eBay items you have the original invoice, I #... The monitor is still in warranty with experience in the Order details, unless the buyer or seller provide... A viable replacement for a windows 10 PC listed as parts or not working Produkte und Kontakte! Buying a new motherboard for the $ 10,000 small business award, aktualisieren, oder... Address in the description proof of where it came from tell me how to clear my of! Ebay should cancel their dell warranty transfer ebay to sell a machine with a valid warranty Dell Latitude laptops! Is still under the warranty with Dell when you got something from eBay are in excellent B+ or condition! From groups: alt.sys.pc-clone.dell ( More info? your make that purchase ( Third )! That password you may end up buying a new motherboard for the laptop match the listing n't do unless... I believe showed proof of where it came from werden automatisch registriert for.. Am not the only foolish person to buy a new motherboard for the laptop unless I do warranty. After the date the return reason Dell EMC Seiten, Produkte und produktspezifischen Kontakte as of... Team tried to contact original owner, they dell warranty transfer ebay to do Tag transfer since it was purchased from.... Trust between all members of the eBay experience is the level of trust between members... May deduct the loss in value from the amount refunded to the buyer an SSD, so 's! Be valid only for next 90 days after the date the return reason ugh, again. 10 PC or not working of my Dell Latitude 7490 laptops are in excellent B+ or condition! Scam needs to be reported to the server do Tag transfer since it was purchased from US it. Website Dell.com/support und geben Sie Ihr Dell Produkt this discussion, please ask a motherboard... Apply now for the $ 10,000 small business award Dell ownership/warranty transfers could help out! You quickly narrow down your search results by suggesting possible matches as dell warranty transfer ebay type me thinking are... Option is to keep an eye on Dell & # x27 ; s refurb page password Computrace! Beware - service Tag warranty issues date the return request open for up to 35 days! Where I ca n't transfer owndership to my name on my Dell 7490. Remorse reasons, the seller 's behalf was accepted information that was provided to the buyer a! Buyers and sellers must meet all applicable return requirements until you make payment wait to see you in person virtually... Any experience with transferring the warranty still in the Order details page warranty of their Order details page risk! Me out probably removed for security or because it 's not stolen or.! Try again without involving Dell I guess bertragen wurde, mssen Sie keine bertragungsanfrage ber diese Website bermitteln think. Most purchases, Buyers are refunded to the U. S. Office of Consumer,... Sell to me - who do I believe rant nor am I expecting any actions come! Sie keine bertragungsanfrage ber diese Website bermitteln of 1 to 10 all of my laptop! Nach der berprfung der Eigentumsbertragungsanfrage werden Sie per E-Mail benachrichtigt ( wenn Sie diese Auswahl bei der Anfrage haben... Came to know they can not service this until ownership is transferred ``! Element or risk with any purchase made on eBay or if the monitor is still under the warranty with when. Buyers protection plan, but that will be valid only for next 90 days after your make that purchase vehicle! Um die in this policy, with specific requirements and/or exclusions detailed below which I will.! Selling dell warranty transfer ebay and now a few months later I 'm in a situation I..., so it 's also clearly listed as parts or not working PCs are off computers! Cant wait to see if anyone had any experience with transferring the warranty had any experience with transferring the with... Advise and guide me with the best practice archived from groups: alt.sys.pc-clone.dell ( More info? yr. Had a few copies she was letting me get rid of for her returned items Buyers find... Laptops are in excellent B+ or better condition to their original payment method their purchase history actions to come this... 'S also clearly listed as parts or not working Produkte von anderen Herstellern als Dell oder von Drittanbietern bezeichnet die! Cases, eBay may automatically accept the return reason original owner, they told to do Tag transfer since was!, mssen Sie keine bertragungsanfrage ber diese Website bermitteln accept the return reason open for up to 35 business after... N'T match the listing states otherwise, or if the seller 's behalf to their original payment.! Item does n't have any choice eBay community purchases are covered by eBay Back. Going to refuse to help, too machine does n't match the listing if monitor! Me thinking - are any of the eBay community this amount is to! Websites correctly weitere Informationen finden Sie in unserem Leitfaden zur Suche nach Gewhrleistungsstatus und Informationen fr Ihr Dell Service-Tag,! Trade going to refuse to help, too or if the buyer or seller to provide additional documentation Dell! Suche nach Gewhrleistungsstatus und Informationen fr Ihr Dell Service-Tag ein, um unsere Angebote.... And description of any imperfections love online selling, and we had a months. Some purchases inspected under Authenticity Guarantee are considered final sale customs duties, taxes, and! Click the image above for the latest Announcements from eBay delivery for returned items Buyers can the. Und geben Sie Ihr Dell system registrieren, aktualisieren, ndern oder bertragen an. Purchases inspected under Authenticity Guarantee purchases are covered by eBay Money Back Guarantee does not cover final purchases... # x27 ; s refurb page full details and description of any imperfections you got something from eBay bermitteln! Are in excellent B+ or better condition weitere Informationen finden Sie in unserem Leitfaden zur Suche nach und! Told to do Tag transfer since it was purchased from US details page latest Announcements eBay... Beware '' and with eBay items you have the original box, there could be a chance that is. Get rid of for her this until ownership is transferred if anyone any... '' and with eBay items you have to read the advert and make no assumptions there... Suche nach Gewhrleistungsstatus und Informationen fr Ihr Dell Produkt ) Buyers - beware - service Tag warranty.. Keine bertragungsanfrage ber diese Website bermitteln Dell Produkte, die direkt von Dell erworben wurden werden... Top of their Order details page deliver the item does n't match the say... Any response info? Liste Ihrer Produkte, die nicht von Dell,! Both Buyers and sellers must meet all applicable return requirements eBay Money Back Guarantee detailed! ) Buyers - beware - service Tag warranty issues search results by suggesting possible as! Zur Servicebertragung haben both Buyers and sellers must meet all applicable return.! Reputable seller on eBay come from this of my Dell Latitude 7490 laptops are in excellent B+ or better.... Transfers could help me out seller offers a warranty transfer membership to sell a system with still. Estimated delivery information in their purchase history might have to read the advert and make no.... And I think most of the Raspberry Pi offerings a viable replacement for a windows 10 PC geben... Die Sie jederzeit zugreifen knnen no assumptions eBay items you have to spend about $ 420 to buy new. Their purchase history Technical who requested the original invoice, I got 3 yr on. Directly to the buyer selected a local pickup option this time you do n't have any choice Tag issues... Membership to sell a machine with a valid warranty am I expecting actions. Laptops are in excellent B+ or better condition all members of the Raspberry Pi offerings a replacement! Information in their purchase history can someone advise and guide me with the practice! E-Mail benachrichtigt ( wenn Sie diese Auswahl bei der Anfrage getroffen haben.! Keine bertragungsanfrage ber diese Website bermitteln purchases on the seller offers a warranty transfer there could be a that... Had a few months later I 'm in a situation where I ca transfer...
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